Privacy policy.
Effective Date: 17 January 2025
Last Updated: 17January 2025
WoundPro Solutions (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and in connection with our healthcare services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Address
Information submitted through contact or intake forms
Health Information
When you request services, we may collect health-related information necessary to evaluate, coordinate, and provide wound care services. This information may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
Website Information
IP address
Browser type
Pages visited
Date and time of access
This data is used for website functionality and analytics only.
2. How We Use Information
Information collected may be used to:
Respond to inquiries or service requests
Schedule or coordinate care
Communicate with patients, caregivers, or referring providers
Improve our website and services
Comply with legal, regulatory, and professional obligations
We do not sell or rent personal or health information.
3. HIPAA Compliance & Protected Health Information
WoundPro Solutions complies with HIPAA and applicable state privacy laws.
Protected Health Information (PHI) is used and disclosed only as permitted by law for:
Treatment
Payment
Healthcare operations
Additional details regarding PHI use and patient rights are provided in our Notice of Privacy Practices.
4. Information Sharing & Disclosure
We may share information only when permitted or required, including:
With healthcare providers involved in your care
With billing or administrative partners under confidentiality agreements
When required by law, court order, or regulatory authority
To protect patient safety, rights, or property
All third parties with access to PHI are required to maintain appropriate safeguards.
5. Data Security
We implement administrative, technical, and physical safeguards to protect personal and health information, including:
Secure electronic systems
Limited access to authorized personnel
HIPAA-compliant documentation practices
Despite safeguards, no system can guarantee absolute security.
6. Website Communications Disclaimer
Information submitted through this website should not be used for medical emergencies.
If you are experiencing a medical emergency, call 911 immediately.
Submitting information through this website does not establish a provider-patient relationship until services are formally initiated.
7. Cookies & Analytics
Our website may use cookies or similar technologies to enhance functionality and analyze site traffic. You may adjust browser settings to disable cookies; however, this may affect site performance.
8. Your Privacy Rights
You may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request restrictions on certain uses or disclosures
HIPAA-specific rights are detailed in our Notice of Privacy Practices.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
WoundPro Solutions
📧 Email: info@woundprocare.com
📞 Phone: 703-829-7791